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Improve School and Education Outcomes Based on Student, Parent, and Teacher Feedback

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Our Story

We believe that happy teachers lead to happy students and thriving schools. Our work grew out of the understanding and research that when teachers and staff feel supported, valued, and meaningfully included in decision making, students have better academic outcomes, better attendance, and a better educational experience. 

For 25 years, CustomInsight has supported schools, districts, nonprofits, state and local governments, and organizations to improve their culture through surveys, data analysis, and data-driven strategic planning.

We have helped hundreds schools and education organizations:

  • Strengthen climate and culture
  • Increase teacher retention and student attendance
  • Enhance employee engagement
  • Develop teachers’ and leaders’ capacity
  • Advance equity and access
  • Improve education outcomes

Our Mission

To build vibrant, equitable school communities and improve educational outcomes by elevating the voices of students, teachers, and families.

Our Vision

Welcome to our timeline, where we share key moments in our journey at Customs Insights for Schools. Each milestone reflects our commitment to transforming educational experiences. From our inception to today, we have continuously evolved, listening to the needs of our community and adapting our survey solutions to serve schools better.

Student and Teacher Centered

We listen to and elevate the voices of students and teachers to understand their experiences and needs, and authentically include them in problem solving and decision making.

Impact

We use data to drive meaningful change that creates more equitable and supportive learning environments, addresses root causes, and improves educational outcomes for all students.

Integrity

We uphold the highest ethical standards in data collection, analysis, and reporting to ensure trust, transparency, and security

Innovation

We leverage cutting-edge technology and AI to help schools and districts gather, analyze, and act on data to create transformative change.

Meet our Leadership Team

At Customs Insights for Schools, our team is dedicated to making a difference in education. Each member plays a vital role in delivering personalized survey solutions, ensuring schools have the insights they need to thrive.

CustomInsight Pricing

  • Focal EDU Starts at $5,500*

    Comprehensive survey solution designed to measure school climate and culture through the voices of students, families, and teachers and staff. Includes an AI-powered interactive dashboard. Includes everything in Focal ORG. * Based on employee headcount and scope of project.

  • Focal ORG Starts at $2,900

    Comprehensive employee engagement survey with benchmarking, analytics, action planning tools, and progress checks. Includes an AI-powered interactive dashboard. * Based on headcount. Price calculator.

  • Focal 360 $750 + $95/participant

    Insightful 360-degree feedback for leaders to identify strengths and growth areas. Includes participant portal and development planning.

  • Focal EXIT Starts at $290/year

    Exit survey to uncover the real reasons employees leave and identify opportunities to improve retention. Included with Focal EDU and Focal ORG.Based on headcount.

  • Focal FLEX Starts at $435/year

    Flexible survey platform for fully customized assessments and data collection. Included with Focal EDU and Focal ORG. Based on org size.

  • Focal BOX $99/year per box.

    Always-on, anonymous suggestion box to collect student, teacher and staff, and family input safely and reply. Included with Focal EDU and Focal ORG.

  • Leadership Consulting and Coaching $450/hour*

    Strategic coaching for principals and district leaders.Includes individual and group coaching, strategic planning sessions. Can be virtual or in person.**

  • Professional Development and Training $600/90 min workshop.*

    Interactive workshops designed to build internal capacity to interpret data, lead equity-centered change, and implement action plans effectively. Includes training to implement surveys. Can be virtual or in person.**

*For larger projects, we offer volume pricing discounts.
**Should you desire in-person training and coaching, there are additional fees for travel.

Survey Solutions

Gather insights to help improve school climate and educational outcomes

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School Climate Survey

Gain comprehensive insights into school climate and culture with feedback from students, teachers, staff, and parents. Improve school culture, academic performance, and teacher retention.
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Student Perception Survey

Learn about students’ experiences at school. Improve the learning environment, educational outcomes, student wellbeing, and school safety, and increase student attendance and retention
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Teacher & Staff Engagement Survey

Understand workplace satisfaction for teachers and staff. Improve morale, motivation, and employee engagement. Enhance teacher retention and boost student academic achievement.
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Parent & Family Engagement Survey

Learn about parents’ perception of teaching and learning, school culture, and bullying and school safety. Build partnerships with parents to improve educational outcomes.
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Enrollment Survey

Determine what factors most influence parents’ decisions about where they want to enroll their child in school. Increase student enrollment and retention
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Exit Survey

Exit survey to uncover the real reasons employees leave and identify opportunities to improve retention.

Get Started with CustomInsight
for Schools Today!

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Survey Samples & Questions

Access a variety of Survey Samples & Questions that can be customized to fit your needs, ensuring you get the most relevant data from your surveys.

View Samples